Frequently asked questions about skip bins

What items are suitable for a skip bin?

Most general household waste, building and green waste (view all waste types).


What items are not suitable for a skip bin?

Potentially dangerous, toxic or poisonous items, including asbestos and fibro-sheeting, batteries, fire extinguishers, food waste (unless by special arrangement), fuel, oil, household/commercial poisons and other liquid waste, gas bottles, medical/infectious waste, paint products and related items, tyres, ammunition, flares and wet concrete (view all waste types).


Can I put asbestos in a skip?

No, you cannot place asbestos in any Ipswich Waste Services skip bins as asbestos is highly toxic, causing a range of lung diseases that are slow to develop but in many cases deadly. Inhaling the fibres can cause a fibrous stiffening and shrinking of the lung, as well as lung cancer, particularly the incurable, rapidly-growing lung cancer known as mesothelioma. It is essential that anyone that works with asbestos knows how to protect themselves and the people around them from this dangerous material. Persons removing 10 square metres or more of bonded asbestos must hold a ‘B’ class certificate (or bonded asbestos removal certificate).

Detailed information on how to handle and remove asbestos from buildings safely and legally can be found at the Queensland Health website or by calling 13 74 68.


Can I arrange collection earlier than planned if my skip is full?

Yes, contact us to arrange earlier removal.


What if my skip is full but I still have more waste to be removed?

Contact us to arrange for your skip to be serviced and returned (additional charges apply) or to hire an additional skip.


Do I need to be there when my skip is delivered?

No, you don’t need to be there, but when you book let us know any special placement instructions for delivery.


Is it possible to order my skip a few weeks in advance of date of delivery?

Yes, use the online booking calendar to check for future available drop off dates.


Where is the best location to put my skip bin upon delivery?

The best location is within the customers property (if possible) as it limits unwanted access to the bin by other people. The footpath is also an option if inside the property is not possible.


Is it possible to have my bin placed in a particular location upon delivery?

Yes, you can request a particular spot for your skip. The driver will assess it for suitability/workplace health and safety risks before placement.


Can the charges for my skip bin be included in my rates?

No. This service must be paid for in advance.


What size skip bin do I need?

Skip size depends on the type of job, the size of the required skip bin location, the truck and property access/suitability. 


Can I book a skip for delivery on the same day?

While we always aim to assist if possible, same-day delivery will depend on the time of your booking and truck availability. Please call IWS regarding same day delivery options.


Can you guarantee my delivery time?

No. IWS is not able to guarantee delivery times, however we can deliver on a specified day. If the job is time-sensitive we recommend booking delivery for the day prior to your job.


How much can I fill my skip?

Skip bins must only be filled to the top of the side of the bin and no higher (i.e. water level). For workplace health and safety/ transport requirements there cannot be any material excessing the top of the side of the bin. If your skip is overfilled, you may be required to remove the excess material to enable the skip to be removed safety. In instances where excess waste is not removed for an extended period of time, the customer may be liable for additional fees.


What happens if pedestrians/neighbours place excess/prohibited materials in my skip?

While the skip is in your possession you must ensure that it’s not used inappropriately by others, or you may be liable for any costs incurred.


What if I’m not finished with the skip bin by pick-up day?

If unforeseen circumstances mean that you have not finished with the skip bin, you should advise IWS at least one day prior to the bin being collected. You may incur a fee if the hire period exceeds the booked timeframe. Please call IWS in this instance.


What do I do if my skip isn’t full yet but was removed?

The driver will collect the skip on the agreed date. Allow enough time to finish your job before the booked collection date, or reschedule if you need more time. If you ask the driver to come back after he has arrived to collect, you will be liable for further callout costs.


How big is the skip delivery truck – will it fit in my driveway?

All of our skip trucks require a driveway at least 3-metres wide with clear access (no obstructing branches, cables, etc.). Contact us if you think your driveway will be difficult to access and we can assess your needs and make alternative arrangements if necessary.